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What is ChatGPT Work and should your firm switch it on?
Jul 21, 2026
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ChatGPT Work is OpenAI's new agent mode, rolled out to paid plans over the past fortnight, and it changes what ChatGPT actually is. Instead of answering one question at a time, it can now take on a whole task, break it into steps, work across your firm's connected apps (email, calendar, SharePoint, ...
